Yes! We can draw any pet you like. We've drawn dogs, cats, horses, bunnies, mice, snakes, spiders, turtles, goldfish, ducks and more!
Yes! Check out our multi-pet portraits here. You're able to have up to four pets on a canvas!
If you would like five or more pets on your canvas we can do this too. Please contact us for more details.
We often create portraits of pets that have crossed the rainbow bridge. We're always able to work with our customers and make this work even if they do not have a clear photo of their pet. Our artists are very talented at what they do! Please contact us if you have any further questions at firstname.lastname@example.org
We send a free preview with ALL personalised products to ensure you will be happy with the result. We can also make any charges free of charge.
Shipping in the UK costs £4.99 and is free when you spend £75 or more.
Shipping in the EU costs £4.99 and is free when you spend £75 or more.
Shipping in the USA costs £4.99 and is free when you spend £75 or more.
Shipping in Canada costs £4.99 and is free when you spend £75 or more.
Shipping in Australia costs £4.99 and is free when you spend £75 or more.
Shipping in Mexico costs £4.99 and is free when you spend £75 or more.
Shipping for the rest of the world costs £18.99 and is free when you spend £250 or more.
Yes, we do! Pet Creations are official partners of Clearpay, the 'Shop now. Pay later' service. Clearpay allows you to split your purchase into four easy interest-free payments, payable every two weeks.
Due to the high volume of orders we receive that are gifts, we no longer include an invoice showing the price in our packaging.
All of our boxes are also unbranded to not spoil the surprise if you are getting this delivered to the address in which the recipient also lives.
UK - 3-5 days.
EU - 5-8 days.
Rest of the world - 10-13 days.
Please note, for any personalised products, there will usually be a delay in dispatch time. (Usually 24-48 hours)
You will receive an email with a tracking number as soon as your order has been shipped. You can also check on the status of your order at any time here.
- Choose the item you want to order and then click the 'ADD TO CART' button.
- You will then be transferred to your shopping basket, click the 'CHECKOUT' button.
- You will see a 'Discount Code' box in the upper right most part of the page.
- You need to input the discount code and then click apply. You need to verify if the discount has been applied and is valid by seeing it applied.
- Fill in the rest of your details and place your order.
Yes, we ship worldwide.
If you ordered more than one product, it’s very likely that they will arrive separately as our products are made by various partners.
You should receive tracking for each parcel as they are despatched, so please check the tracking on your missing item.
If you’re still unsure about the whereabouts of your missing item, please contact us.
Please refer to our Refund Policy here.